Support
Responsive, professional support is essential to our customers' success - and we make it a priority to address every request promptly.
Working hours
We're available 10:00am - 6:00pm Central European Time (CET) on working days and, according to possibility, outside working time. In case of critical issues, we operate in an incident mode, meaning we work as long as required until the issue is resolved.
Support channels
Support Portal
Acceleration Customer Support portalEmail Support
support@acceleration-engineering.comSee more details in Service Level Agreement